Chief’s Corner: The present of presence: the number one gift everyone needs – but rarely receives

By Fire Chief Sam DiGiovanna

December 12, 2025 (San Diego) --  The holiday season offers more than festive lights and full calendars; it’s a chance to reconnect with the people who matter most. Whether you're gathered around a dinner table, sharing stories at the station, or catching up with colleagues, these moments are more than obligations. They’re opportunities to make meaningful “deposits” into your relationship bank accounts, investments that strengthen trust, deepen connection, and build emotional wealth for the long haul.

Conversation Is Connection - But Listening Is the Bridge

Holiday gatherings often revolve around conversation. And while most of us are skilled at talking especially about ourselves. We sometimes forget that real connection comes from listening. Why do we default to self-talk? Maybe it’s insecurity, maybe it’s passion, or maybe we just want to be understood. But when we dominate the dialogue, we miss the chance to truly learn about others.

Listening isn’t just about hearing words. It’s about showing someone they matter. When you listen with intention, not just waiting for your turn to speak, you validate the other person’s experience. You affirm their worth. And in a season built around giving, what better gift is there?

Four Keys to Becoming a Better Listener This Season

You don’t need to master the art of listening overnight. But a few intentional shifts can make a big difference:

• Speak less, receive more. Resist the urge to “one-up” or redirect the conversation to your own story. Even well-meaning attempts to relate can unintentionally steal the spotlight. Let others lead your presence is powerful enough.

• Show you're present. A warm smile, steady eye contact, and genuine curiosity go a long way. These simple gestures signal that you’re tuned in and that their words matter.

• Ask open-ended questions. Invite deeper dialogue by asking questions that can’t be answered with a simple yes or no. Then, listen without planning your reply. Let the conversation unfold naturally, it’s not a performance, it’s a partnership.

• Practice mindful recall. Imagine you’ll be sharing the conversation with someone else later. This mindset helps you stay focused and retain what’s said. Try summarizing the exchange hours or days later even just to yourself. It’s a great way to build your listening muscle and prepare for more meaningful follow-ups.

Let Someone Else Shine - You’re Already Enough

In a world that often rewards quick wit and constant commentary, choosing to listen is a quiet act of generosity. It says, “I see you. I value you.” And it reminds us that we don’t need to be the loudest voice in the room to make an impact.

So this holiday season, give yourself permission to step back, tune in, and let others take center stage. You’re already enough and your presence, your attention, your listening might be the most memorable gift you give.

Listening - The Gift That Keeps on Giving

Better listening doesn’t just make the holidays more joyful. It enriches your relationships year-round at home, at work, and in your community.

And best of all - It’s free!

*Note: The information in this article was compiled from various sources. These suggestions are not a complete list of every preventative or loss control measure. The information is not intended to replace additional safety manuals or the advice of another qualified professional(s). We make no guarantee of results from use of this information. We assume no liability in connection with the information nor the suggestions.