East County News Service
June 13, 2016 (Sacramento) - The California Energy Commission has a toll-free Renewable Call Center to help the public with information but this resource has been compromised.
Scam artists are using the Renewable Call Center phone number as part of a “spoofing” scam – when a third party calls consumers requesting personal information using a specific phone number as the caller ID.
Energy Commission staff are available Monday through Friday from 8 a.m. to 5 p.m. to take calls on consumer questions and program eligibility.
The center started receiving calls Thursday, June 9 from the public alerting staff of the phone hack. In response, the Energy Commission is working with law enforcement to rectify the situation.
The Energy Commission never contacts consumers to solicit the installation of solar or discuss utility bills. The Energy Commission apologizes for the inconvenience this has caused.