CONSUMER NOTICE: PHONE "SPOOFING" SCAM HITS ENERGY COMMISSION CALL CENTER

Printer-friendly versionPrinter-friendly version Share this

 

East County News Service

June 13, 2016 (Sacramento) - The California Energy Commission has a toll-free Renewable Call Center to help the public with information but this resource has been compromised.

Scam artists are using the Renewable Call Center phone number as part of a “spoofing” scam – when a third party calls consumers requesting personal information using a specific phone number as the caller ID.

Energy Commission staff are available Monday through Friday from 8 a.m. to 5 p.m. to take calls on consumer questions and program eligibility.

The center started receiving calls Thursday, June 9 from the public alerting staff of the phone hack. In response, the Energy Commission is working with law enforcement to rectify the situation.

The Energy Commission never contacts consumers to solicit the installation of solar or discuss utility bills. The Energy Commission apologizes for the inconvenience this has caused.

Consumers who are interested in energy saving financing opportunities can visit Energy Upgrade California, the New Solar Homes Partnership, the California Solar Initiative, or their local utility.


Error message

Local news in the public interest is more important now than ever, during the COVID-19 crisis. Our reporters, as essential workers, are dedicated to keeping you informed, even though we’ve had to cancel fundraising events. Please give the gift of community journalism by donating at https://www.eastcountymedia.org/donate.