March 8, 2014 (San Diego)--They are the first line of public safety. They answer calls from people during the worst moments of their lives. They give up family time, weekends and holidays; work graveyard shifts and make critical decisions during life and death situations. When a call for help is made, the voice on the other end is a Sheriff’s Dispatcher.
The Sheriff's 911/Communication Center is looking for Emergency Services Dispatchers and Radio Trainees. Recruitment for these positions will remain open until FRIDAY, MARCH 14TH. Applicants will be required to undergo a comprehensive background check.
Applicants must be capable of taking charge of situations in a sensitive and straightforward manner while showing consideration and respect for others. Candidates must be 18 years of age and have effective oral and written communication skills in English. All candidates must pass the Criti-Call performance test as administered by the County of San Diego.
As a Sheriff’s Radio Trainee, you will respond to 9-1-1 emergency and non-emergency calls and be responsible for dispatching deputies in the field. This requires a candidate who can assess a situation accurately, make quick decisions, and use good judgment to ensure the safety of patrol deputies.
For more information on the education, experience, licenses, skills, and abilities needed for this vacancy, as well as salary, visit http://goo.gl/Z6T30m.
EMERGENCY SERVICES DISPATCHER
Sheriff’s Emergency Services Dispatchers are responsible for handling a full range of radio and telephone emergency and non-emergency communications involving a variety of local governmental operations (law enforcement, fire, medical, etc.).
Candidates must have one year of full-time experience as a Public Service Radio Dispatcher for a municipal law enforcement or fire agency within the last three years.
For more information on the education, experience, licenses, skills, and abilities needed for this vacancy, as well as salary, visit http://goo.gl/dUUNbp.
AFTER MARCH 14TH, THESE POSITIONS WILL OPEN AGAIN FOR APPLICATIONS EVERY FIRST AND SECOND WEEK OF EACH MONTH.
For additional questions, contact the County's Job Hotline at (858) 505-6576.
The San Diego Sheriff's 911/Communication Center is staffed 24 hours per day, 365 days a year. Emergency Services Dispatchers process more than 1,600 calls for law enforcement services each day, with approximately one-third of those being 9-1-1 calls. In addition to providing communications services to the various divisions in the department, the center provides communications services for a myriad of other county agencies, including Public Works, Probation, and the District Attorney’s Office.
The State’s recommended maximum average answering time for 9-1-1 calls is 10 seconds; San Diego Sheriff’s dispatchers’ annual average answering time on 9-1-1 calls was 5 seconds. In addition, Sheriff’s dispatchers answered 364,450 calls on the administrative (non-emergency) lines with callers waiting an average of only 22 seconds.
County of San Diego
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