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August 26, 2014 (San Diego) – The U.S. Consumer Product Safety Commission today announced that Hewlett-Packard (HP) is recalling AC power cords for HP and Compaq notebook computers. The AC power cord can overheat, posing fire and burn hazards. HP has received 29 reports of power cords overheating and melting or charring, resulting in two claims of minor burns and 13 claims of property damage.
Description: This recall involves Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord. Over five million of the products were sold in the U.S. and another half million in Canada, approximately. The power cords were sold with notebook and mini-notebook computers at computer and electronic stores, authorized dealers and online at www.hp.com worldwide from September 2010 to June 2012 at prices ranging from about $500 to $1,500.
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. You can contact Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall.
Using after-market cords are not advised, due to numerous complaints of fires and over-heating involving off-brand power cords and chargers.
It is illegal to resell or attempt to resell a recalled consumer product.
Hewlett-Packard is based in Palo Alto, California, however the power cords in this recall were manufactured in China.
For details, see http://www.cpsc.gov/en/
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