Helix Water assures customers water is safe from COVID-19

By Paul Kruze

March 15, 2020 (San Diego)-- In an unprecedented move, San Diego Gas and Electric (SDG&E) announced on Friday that it will be suspending disconnections of service for non-payment.

In a news release published on its website, the utility announced, in part, “With the coronavirus pandemic causing significant impact on the economy and people’s livelihoods, San Diego Gas & Electric (SDG&E) announced today that it will temporarily suspend service disconnections. The disconnection moratorium will remain in place until further notice.”

The company also has urged customers who are struggling to pay their utility bill due to financial hardships stemming from the coronavirus to call its Customer Contact Center at 1-800-411-7343 to make payment arrangements.