By Miriam Raftery
March 30, 2020 (San Diego) – Cox Communications recently announced steps to keep people and communities connected during the COVID-19 pandemic, when many are working at home, educating children at home, or facing financial stress. Those steps include increasing customer bandwidth free, suspending data usage overage fees, not cutting off phone or internet services for people who can’t pay bills due to the pandemic, and waiving late fees. Cox is also offering low-cost fees for new customers including families with children, opening outdoor WiFi hotspots, and more.
Cox assures that its network has capacity to handle a surge in usage trends from business to residential areas, allow quick emergency repairs, and protect employees and customers through social distance.
Below is Cox’s statement on keeping communities connected and helping those who most need connectivity: